Priavcy Policy
Singapore Careada Technology Pte. Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when visiting our website or inquiring about our medical devices. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information necessary to facilitate B2B inquiries and order processing. This includes:
Identity Data: Name, Job Title (e.g., Dentist, Procurement Officer).
Contact Data: Email address, Phone number, Clinic/Company name, and Billing/Shipping address.
Technical Data: IP address, browser type, and operating system (collected automatically via Cookies for site optimization).
Transaction Data: Details about payments to and from you and other details of products you have inquired about or purchased.
How We Use Your Information
We only use your data for legitimate business purposes:
To Process Inquiries: Creating Proforma Invoices (PI) and estimating shipping costs based on your location.
To Fulfill Orders: coordinating with logistics partners (DHL/FedEx) to deliver your equipment.
To Support You: Providing technical support, warranty services, and product updates.
To Improve Our Site: Analyzing traffic patterns to improve user experience.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal identification information to others.
We may share your data only with trusted third parties essential to our operations:
Logistics Providers: (e.g., DHL, FedEx, Air Freight forwarders) for the purpose of delivery.
Payment Processors: Banks or financial institutions to process T/T transfers or L/C.
Legal Compliance: If required by law or to comply with a legal process in Singapore.
Data Security
We implement strict security measures to protect your personal information.
Our website uses SSL (Secure Socket Layer) encryption to ensure that data transmitted between your browser and our servers is secure.
Access to your personal data is restricted to authorized employees who need it to perform their job functions (e.g., shipping department, technical support).